Account Deletion

1. Open Profile > Account > Delete Account from your signed-in ClearJob account.
2. Review the exact scope, Apple billing warning, and retention periods, then enter your current password to reauthenticate.
3. After verification, type DELETE on the final confirmation screen and choose Delete Immediately.

ClearJob begins deletion immediately. If a storage or service provider is temporarily unavailable, the app records a tracked request with a request id and ClearJob retries it without requiring you to contact support. The operational deadline for a queued retry is 7 days. Deletion is permanent and cannot be undone.

If you cannot sign in, reset your password from the login screen. For account-recovery assistance only, contact privacy@clearjob.app.

The current public release creates solo accounts. Some prerelease accounts may still contain team membership records, so the deletion system retains separate login and business-workspace scopes for those accounts.

• Solo account: deleting the business and login removes the business workspace and its associated data.
• Prerelease member record: deleting your login removes your profile, authentication account, memberships, assignments, sessions, push tokens, personal uploads, and analytics. The business and its other data remain with its owner.
• Prerelease primary owner deleting the business: deleting the business and login removes the entire business workspace and its associated data, including access for every member.
• Prerelease owner keeping the business: contact privacy@clearjob.app before deletion if you need help preserving a shared prerelease workspace.

Deleting a ClearJob account does not cancel an auto-renewable App Store subscription. Apple billing can continue until you cancel it. When an Apple subscription is active, the app shows a Manage Apple Subscription link before deletion. You may still choose immediate account deletion without waiting for the subscription period to expire.

You can also manage Apple subscriptions directly at Apple Subscriptions.

When a verified deletion request is completed, ClearJob deletes or de-identifies account data associated with the requesting ClearJob account, including:

• Authentication account, sign-in credentials, active and refresh sessions, push tokens, and account profile
• Business profile, account settings, notification preferences, and team membership records
• Customers and customer contact details entered into the account
• Requests, jobs, schedules, statuses, notes, timeline activity, and app activity tied to the account
• Estimates, estimate line items, invoices, payment preferences, receipts, photos, files, and documents tied to the account
• App analytics, support alerts, feedback reports, and directly associated communication-delivery logs
• RevenueCat customer data and ClearJob's stored subscription customer attributes; Apple retains App Store transaction and billing records under Apple's policies

ClearJob's current retention periods after deletion are:

• De-identified financial ledger — 7 years: invoice totals, tax amounts, payment facts, store product/status facts, transaction dates, and one-way transaction fingerprints. ClearJob does not retain customer names, contact details, addresses, notes, files, or raw provider payloads in this ledger.
• Deletion audit — 3 years: the request id, scope, timestamps, system completion states, attempt count, and non-reversible user and account fingerprints. Direct user and account ids are cleared when deletion completes.
• Backups and service-provider security logs — up to 90 days: deleted active data may remain in encrypted backups or provider security logs until normal rotation completes. It is not restored to an active ClearJob account.

Payment, App Store, email, SMS, hosting, and infrastructure providers may retain their own transaction, fraud, abuse-prevention, or legal records under their published policies and applicable law. ClearJob's deletion process removes or de-identifies the customer-linked records ClearJob controls in its active systems.

If you need a copy of your ClearJob data before deletion, request an export at privacy@clearjob.app before submitting or confirming account deletion. Once deletion is completed, the active account and associated app data cannot be restored.

Brown Consulting LLC d/b/a ClearJob
Florida, United States
privacy@clearjob.app